[Cancellations When a Typhoon Is Approaching]

Thank you very much for your continued patronage of Ishigaki Island Hotel Kukuru.

As a typhoon approaches, we prioritize our customers' safety above all else. If any of the following apply,Waiver of Cancellation FeesWe will do so.

■ Eligibility for Waiver of Cancellation Fees

• If a flight to Ishigaki Island is canceled
• If an airline waives cancellation fees due to a typhoon
• If you are unable to visit the museum due to public transportation service suspensions caused by a typhoon, etc.

*If none of the above apply, the cancellation policy in effect at the time of booking will apply.
*Please note that these measures are subject to change depending on the typhoon situation.

■ How to Cancel

For the reasons stated above, guests who wish to cancel their room reservations must complete the cancellation process at our hotel.
We apologize for the inconvenience, but please contact the hotel directly using one of the following methods.

石垣島ホテルククル　電話番号　0980-82-3380　　メール　info@cucule.jp

*Please note that cancellation fees may apply depending on the terms and conditions of your reservation plan or the online travel agency (OTA) you used. If you have any questions, please feel free to contact us at any time.